X1 Climbing difficulty
Model | X1 |
Malfunction phenomenon | Climbing difficulty |
Troubleshooting | 1. Ask the user the threshold height and compare it with the robot parameters. Check whether too much cleaning solution is added to the water tank, if so, please reduce the usage of cleaning solution. 2. Observe the floor condition, if the floor is too wet, please adjust the water volume in the APP to the lowest level, wring out the mopping pad and wipe the driving wheels, then try. 3. Turn off 3D obstacle avoidance and observe whether the robot can climb up. 4. Press and check whether the driving wheels rebound, and whether it is stuck when rotating it. 5. Check whether the map in the APP sets the mopping restricted area, which makes the robot unable to clean the room. |
Picture/Video |
Maintenance Plan | 1.Check whether the mopping pad plate and the mopping pad are damaged or too dirty, if so, please replace them and turn on the robot to test. 2.Check whether the universal wheel is damaged or not rotating, if so, please replace it and turn on the robot to test. 3.Check whether the rubber coating of the driving wheel is damaged, if so, please replace it and turn on the robot to test. Check whether the driving wheel is stuck or does not rebound, if so, replace it. 4.Check the carpet identification module. if it cannot go up or cannot recognize the black tiles when using the carpet detection machine, if so, please replace it and turn on the robot to test. |
Picture/Video |