X1 The robot does not follow the cleaning sequence
Troubleshooting | 1. Open the APP to check whether the map is normal, whether the map is overlapped or the cleaning path is blocked. 2. Exit the APP after emptying the cleaning sequence before in the APP, then re-enter to reset it. 3. Please upgrade the APP firmware version, shut down the robot for three minutes and then restart it. 4. Press the small round button for about 10 seconds and hear the startup music to restore the factory settings. 5. The robot starts from the charging dock and return to it after automatically cleaning. Please check whether the created map is complete. |
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Maintenance Plan | 1. Do not arrange post, first confirm the fault phenomenon and the home environment with the user, eliminate false faults to avoid no abnormal detection at the outlet. 2. If it is tested at the outlet and the problem appears again, please replace the mainboard. |
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