X1 The robot cannot be turned on or cannot charge.
2022-04-16
Model | X1 | |
Malfunction phenomenon | The robot cannot be turned on or cannot charge. | |
Troubleshooting | 1. Confirm whether the power switch is turned on and the I word status. 2. Observe whether the base station is powered on, the light on the base station touchpad is on, if not, please replace the socket to try. 3. DEEBOT is turned on to charge. Manually move DEEBOT back to the base station to charge. Voice control to charge. DEEBOT is charging when the indicator light is blinking 4. If DEEBOT has electricity, you can use the base station to recall DEEBOT to charge. | |
Maintenance Plan | 1.Do not arrange post first, and confirm the malfunction phenomenon with the user to avoid no abnormal detection at the outlet. 2.Eliminate environmental factors, check whether the power socket is powered on, replace the power socket to test, and confirm that the power cord interface on the back of the base station is installed properly. 3.Use the internal resistance meter to measure the battery voltage of the machine, which needs to be more than 15V. 4.Disassemble the machine to check whether there is water in the inside of DEEBOT and the base station. If so, please replace the corresponding parts, and re-plug the DEEBOT mainboard wires. 5.Disassemble the machine to check whether the power light of the base station adapter is on. If it is not on, consider that the adaptation malfunction. 6.Finally, consider whether the main board is defective. (mainboard of base station or DEEBOT) | |