X1 Insufficient clean water in the base station
2022-04-16
Troubleshooting | 1.Take out the clean water bucket and check whether there is water in it. If there is water, check whether the water level is above the minimum water level (the float normal position). 2.If there is no water, please add clean water to the clean water bucket. 3.Check whether the float in the clean water bucket is normal, whether the float floats up, and whether it is stuck or does not float up (Picture 1). If so, please instruct the user to reinstall the float. (Picture 2) 4.Please clean the filter of the clean water bucket. (Picture 3) 5.Check whether the magnets of the clean water bucket and the float are complete. |
Maintenance Plan | 1. If the clean water bucket magnet or the float magnet is lost, please contact the user to send the clean water bucket. 2. If the float of the clean water bucket does not float up or is stuck, please re-install the float at the outlet. 3. If the problem is still not solved after eliminating the false fault, please check the base station clean water level to detect whether the Hall components have rust or other abnormalities, and replace the detection board. (Picture 1) 4. If the problem persists after following the steps above, consider replacing the mainboard of the base station. (Picture 2) |