Troubleshooting

Slip

1.   Check whether the base station tray and the surrounding ground have many   water stains. If so, please wipe the recharging tray and the surrounding   ground with a dry cloth.

2.   Add cleaning solution to the water tank, spray the cleaning solution for 5-8   times, and then fill it with water.

3.   Adjust the water level in the app to low water flow level.

4.   When using the mopping pad for the first time, it needs to be dry to stick on   the mopping pad plate to avoid getting wet.

DEEBOT   does not return to base station when passing it

1.   If your home has no electricity, the base station will not be powered on, and   the robot will not return to charge. 2. Confirm the starting position   of the robot. If it does not start from the base station, please instruct it   to start from the base station. 3.   Detect the signal of the base station, use the Android phone camera function   to aim at the base station, if no signal, please replace the charging seat if   not. 4. Please place the cleaning seat   on a flat ground.

As   the map has positioning issues such as overlapping or lost, DEEBOT cannot   find the charging dock.

1.   Whether the robot is trapped during the cleaning process and alerts. If so,   please help to deal with it.

2.   When the map has been created, if it is confused/overlaid/tilted or   inconsistent with the original created map, you can try to restore the map.

3.   If the map recovery is invalid, it is recommended that you use Quick Mapping   to recreate the map after deleting it.

Note:   ① Restoring the map can only restore the map you saved the last time.

Maintenance Plan

1. Disassemble the machine to check the omnidirectional receiving   wires. If it is loose or broken, please replace the omnidirectional receiving   module. (Picture 1)

2. Check the charging spring wires on the robot. If it is dropped,   broken or damaged, please replace it. (Picture 2)

3. Replace the mainboard to test. (Picture 3)