The fixed or unfixed areas are missed to clean, or sometimes the robot prompts that the work has been completed after cleaning two rooms
The robot cannot move or slip
Offline/Get Timeout
DEEBOT disconnects with the base station
Insufficient clean water in the base station
When the base station is powered on, the clean water will automatically flow out
The robot cannot be connected to the Internet
Map is chaotic
The robot does not return to charge
The robot does not follow the cleaning sequence.
When the robot is turned on, the side brushes and the main brush rotate by itself/ do not rotate
The robot can be turned on and the white light is blinking, but the robot cannot start. / The white light is always on, but the robot has no response
Water accumulated in the cleaning tank /waste water is not recycled
No clean water or little clean water sprayed out from the base station
The robot moves around in circles
Climbing difficulty
The machine does not automatically collect dust after returning to the base station
DEEBOT does not spray out water
The robot cannot be turned on or cannot charge
Abnormal sound / abnormal sound / loud noise
Do not vacuum
The anti-drop sensor is covered with dust.
The map is lost.